Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

We do not allow returns. All sales are final.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect full payment at checkout.

Cancellation
If you wish to cancel your order, please email shoptothemooncollective@gmail.com or message us @tothemooncollective on instagram to discuss your order and cancellation.